Testimonials

The following are excerpted from the hundreds of testimonial letters we have received from our clients worldwide. To protect our clients' confidentiality, their names have been withheld. We trust the following client comments will provide you with additional insight as to our impact on the collection field worldwide.

"Your company has provided excellent service to us. It is because of our representative that we give more of our collections to Silver and Associates than any other company we normally deal with."

"I admire your perseverance and integrity in single-handedly convincing our conservative company to become your first client several years ago. My loyalties continue with you and your staff. You have certainly kept your promise of providing an "Unparalleled Quality of Service". It is my responsibility to select the agencies most capable and qualified and would therefore not hesitate to make recommendations to anyone who would inquire. Thank you for being so instrumental & having such a positive effect on changing our companies view of the collection process."

"Despite the fact that I do not place a lot of business, I am very impressed with the personal attention I have received.; I thought our six hour time difference would have been a problem, but as you by my decision to use you exclusively, it hasn't been a problem at all."

"As you are aware, we were content with them (previous collection agency) prior to May of 1994. Since we began using your service, I have been very impressed with your professionalism, accuracy and courtesy. Since you are representing our company, we appreciate the level of respect you helped maintain with our customers."

"Subsequent to our on site visit with your office, I must say I was impressed with the considerable time, and effort that you spent on our files."

"We will be making a decision within the coming months as to whether or not to consolidate all of our collections with a single firm. At this particular point in time, it appears that Silver and Associates will be our firm of choice. Please also express my gratitude to the rest of you staff for their efforts in helping us maximize the effectiveness of our collection efforts."

"We find your company to be very courteous, professional and very help full in our receivable collection process. We don't have any recommendations for improvement of your services and just hope that you can continue the same prompt service you have provided thus far."

"Everyone I have dealt with, either through written correspondence or over the telephone, have been very pleasant, courteous and professional. Of my collection responsibilities, I enjoy my contact with your company the most."

"I greatly appreciate the constant communication regarding the status of all accounts. I am pleased to say that the service provided by your company has been exemplary."

"We are extremely happy with all of the services you are providing to us. We have no complaints at all. Further, working with you is a personal pleasure to me."

"I wanted to take this time to "officially" express my appreciation and satisfaction with your firm. On several occasions, your company has offered excellent ideas that have helped me improve my productivity. I look forward to a lasting "partnership' between our company and Silver and Associates."

"I do like to say I have had great prompt service from your office and in particular with to recognize your account manager, not only for her professionalism but for her warm and wonderful nature as well."

"I don't think that they (previous collection agency) liked the idea that I dropped them, but I have a responsibility to my company and have chosen you."

"The fact that we are pleased is evidenced by our internal expansion of, and outside referral of, Silver & Associates collection services. I personally appreciate working with you and your excellent representative, who I find to be efficient and effective."

"Since I took over the collection area, I have learned quite a bit from the collection agencies we employ. The most valuable information I have learned from your company. Keep up the good work and give your collectors another raise, they deserve it!"