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Electronic Credit Communications
The originator of electronic credit communications, Silver & Associates is significantly different than any other collection agency in the industry! 'Originator'… because we invented the technology, FaxDemand, AfterFax, eDemand, and SmartPage, all of which enhance our collection process by quickly and effectively connecting with your debtors. This advanced technology makes Silver & Associates the only collection agency to be featured in prominent publications such as ComputerLife, Collections & Credit Risk, bizAZ, CFO, and INC Technology magazines.
FaxDemand
- Created by Silver & Associates, FaxDemand is an electronic fax (includes hundreds of various customized faxes) which is automatically generated to the account.
- All letters, faxes, email and other electronic credit communication processes are provided under Federal and State rules and regulations.
- Once an account is entered into our system, the FaxDemand process begins immediately.
- Statistically over 20% of the accounts contact our office within ONE HOUR after receiving our FaxDemand! This is an unprecedented response time within the collection industry!
AfterFax
- An automated process which enables our system to continue to page, email, and fax the debtor for one year… after the file has been closed due to lack of response from the debtors.
eDemand
- An exclusive credit communication process created by Silver & Associates, eDemand is an automated email message system which connects our database of accounts' email addresses with a variety of customized electronic letters.
- Once an email address is entered into our system, the eDemand process begins immediately
- All letters, faxes, email and other electronic credit communication processes are provided under Federal and State rules and regulations.
- With an ever increasing web population, eDemand is a more efficient and effective means of communicating with debtors
SmartPage
- Another original Silver & Associates automated communication process, SmartPage is an electronic page generated by our system, leaving our name and toll-free number on the debtor's pager
- Contractors, medical staff and a variety of other industries continue to rely on pagers and with SmartPage our system continually contacts the debtors' pagers with our name and toll-free phone number
A recent test audit of the effectiveness of SmartPage, 100 debtors' pager numbers were entered into our system and in 45 seconds all 100 numbers were automatically dialed and within 1 hour, 80% responded to the page
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